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    Insurance brokerage · Clearly documented

    Initial information pursuant to §§ 15 and 16 VersVermV

    This page provides all information on our intermediary status, remuneration, the intermediary register and the competent dispute resolution bodies. Section 60 VVG is explained separately as the basis of our advice.

    Provided free of chargeLast updated: July 2026
    §§ 15–16

    Initial information and provision

    Mandatory information at the first business contact and the form in which it is provided.

    § 60

    Basis of advice

    Basis of product selection and disclosure where the selection is restricted.

    Contents

    1. 01Provider and address
    2. 02Status and intermediary register
    3. 03Advice and remuneration
    4. 04Shareholdings
    5. 05Dispute resolution bodies
    6. 06Basis of advice under section 60 VVG

    01

    Provider and business address

    Healio GmbH

    Arndtstraße 6

    22085 Hamburg

    Managing director: Frank Steinfurt

    Commercial register: HRB 196 905

    Registry court: Amtsgericht Hamburg

    +49 40 89755705
    [email protected]

    02

    Type of activity, permission and intermediary register

    Healio GmbH is registered with the Hamburg Chamber of Commerce as an insurance broker with permission pursuant to section 34d(1) of the German Trade Regulation Act (GewO) and is entered in the intermediary register under registration number D-C1LE-OVLQH-98. The entry can be verified at www.vermittlerregister.info.

    Competent licensing and supervisory authority

    Handelskammer Hamburg
    Adolphsplatz 1
    20457 Hamburg
    www.ihk.de/hamburg

    Entry in the intermediary register

    Registration number

    D-C1LE-OVLQH-98

    Joint register office pursuant to section 11a GewO

    DIHK | Deutsche Industrie- und Handelskammer
    Breite Straße 29, 10178 Berlin
    Phone: 0180 600 58 50 (EUR 0.20 per call) · [email protected]
    www.vermittlerregister.info

    03

    Advice and type of remuneration

    Healio GmbH offers advice in connection with the brokerage of insurance contracts.

    For brokering and servicing insurance contracts, Healio GmbH exclusively receives commission or brokerage from the insurance company. This remuneration is included in the insurance premium.

    Customers do not pay any separate direct remuneration to Healio GmbH. No additional remuneration, other benefits or combination of different types of remuneration is received.

    04

    Shareholdings

    Healio GmbH has no direct or indirect shareholding in the voting rights or capital of any insurance company.

    No insurance company or parent company of an insurance company has any direct or indirect shareholding in the voting rights or capital of Healio GmbH.

    05

    Addresses of the dispute resolution bodies

    In the event of disputes arising from insurance brokerage, consumers may contact the following recognised dispute resolution bodies:

    Versicherungsombudsmann e. V.

    Postfach 08 06 32
    10006 Berlin
    Phone: 0800 3696000
    [email protected]
    www.versicherungsombudsmann.de

    Ombudsmann Private Kranken- und Pflegeversicherung

    Postfach 06 02 22
    10052 Berlin
    Phone: 0800 2 55 04 44
    [email protected]
    www.pkv-ombudsmann.de

    06 · § 60 VVG

    Basis of advice pursuant to section 60 VVG

    Section 60 VVG governs the basis of our advice, not the status-related initial information.

    As an insurance broker, we generally base our recommendation on a sufficient number of insurance contracts and insurers available on the market, allowing us to recommend, on the basis of professional criteria, which contract is suitable to meet your needs.

    If, in an individual case, a recommendation is not based on a sufficient breadth of the market, we will expressly inform you before you submit your contractual declaration about the restricted selection of insurers and contracts, the market and information basis used and the insurers taken into account.

    This information is provided free of charge. Please retain it for your records. Your browser's print function allows you to print the page or save it as a PDF.

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