For practices, therapists and opticians

    More options for your patients.

    A health budget can help patients plan treatment costs. Healio advises and supports your patients.

    Practice guide (PDF)

    The partner concept explained.

    How supplementary cover and a health fund bonus work together.

    • Clear responsibilities for practices, patients and Healio

    • Eligibility explained without blanket promises

    • Next step: a 30-minute introduction

    No insurance advice by the practice. Policy terms and health declarations determine cover; treatment already recommended is not automatically insured.

    The treatment plan is ready. The budget is not always.

    When patient contributions rise, recommended services may be postponed, reduced or not started at all. Healio helps patients understand which reimbursement and bonus options may be available to them – without influencing the practice's medical decision.

    What patients may benefit from.

    Plan benefits over 2 years. A possible health fund bonus can help cover the premium.

    • Total health budget

      up to EUR 3,000

      Subject to the plan and individual requirements.

    • Naturopathy and alternative medicine

      up to EUR 1,000

      Alternative practitioners, osteopathy, TCM or chiropractic care, depending on the plan.

    • Vision aids

      up to EUR 500

      Reimbursement for vision aids under the plan.

    Plan terms and health disclosures determine eligibility. Treatment already recommended is not automatically covered.

    Plan, bonus and requirements

    Depending on the tariff and personal eligibility, patients may be able to use up to EUR 3,000 in tariff benefits over two years. The IKK bonus does not come on top. It can help with the premium for the supplementary cover, up to EUR 810 a year under the statutes, depending on documented activities.

    No insurance advice by the practice. Policy terms and health declarations determine cover; treatment already recommended is not automatically insured.

    The actual amount and availability depend, among other things, on the selected tariff, its conditions and documented bonus activities.

    For your practice or specialist shop.

    For practices and specialist retailers whose patients or customers regularly co-finance healthcare services themselves.

    • Naturopaths

      Naturopathic care under the plan.

    • Osteopaths

      Osteopathy under the plan.

    • TCM practitioners

      Acupuncture, herbal therapy and Tuina under the plan.

    • Chiropractors

      Chiropractic care under the plan.

    • Optical shops and opticians

      Vision aids under the plan.

    • Midwives

      Neutral information for families.

    How the partnership starts.

    1. 1

      30-minute introduction

      Explore the concept and process. You decide.

    2. 2

      Provide information

      Cards, flyers or a QR code for your practice.

    3. 3

      Healio takes over

      Patients contact Healio directly. We advise and arrange cover on request.

    • Manageable practice effort

      You provide neutral information or a QR code. Insurance advice and application support remain with Healio.

    • More financial room

      A suitable health budget may reduce patient contributions. Patients decide for themselves whether and how to use benefits.

    • Take part without obligation

      You make no commitment. You receive information materials and displays from Healio.

    Responsibilities clearly separated

    Your practice treats. Healio advises.

    The partnership creates a simple information path without turning the treatment room into a sales conversation.

    1. Practice

      Provide neutral information

      You provide neutral information.

    2. Patient

      Decide voluntarily

      Patients decide for themselves and contact Healio directly.

    3. Healio

      Check, advise and support

      We check, advise and arrange cover on request.

    You remain professionally independent and focus on treatment.

    Roles and responsibilities

    Practice: You provide neutral information cards, leaflets or a QR code. Your team does not advise on plans, hold sales conversations or receive commission for contacts or policies.

    Patient: Patients use the QR code independently and choose freely whether to get in touch. Your practice does not pass any patient data to Healio.

    Healio: As an independent insurance broker, we check individual eligibility, explain benefits and limits and support the application if requested.

    You remain professionally independent and focus on treatment.

    Frequently asked questions about the partnership

    Responsibilities, benefits and requirements explained clearly.

    Good information strengthens the relationship with your patients.

    Many patients want to continue their treatment but are held back by out-of-pocket costs. A neutral introduction to possible health-insurance bonuses and suitable supplementary cover gives them another basis for an informed decision.

    Your role stays clear: you treat and inform. Healio explains the financial options and supports interested patients with the next steps.

    This creates value without sales pressure: your patients know their options, and you decide how the information pathway fits into your practice.

    Let’s get to know each other.

    In 30 minutes, we explore whether Healio fits your practice.

    Appointment booking after your approval

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    Protection for healthcare professionals

    And who protects you?

    Professional liability, practice interruption, occupational disability and Rürup pensions – combined professionally, organised digitally and supported personally.

    The right solution depends on your profession, protection needs and existing cover.

    Explore professional protection

    Short check, free and without obligation

    Good care needs clear paths.

    30 minutes. Clear roles. An honest decision.